Frequently Asked Questions

Everything you need to know about shopping with Hurley Brasil

What is the standard shipping time for orders within Brazil?

Delivery times vary based on your location. Generally, orders are processed within 48 hours and arrive within 5 to 10 business days for major metropolitan areas.

What is your return policy for apparel and swimwear?

We offer a 30-day return window for unworn items with original tags attached. For hygiene reasons, swimwear must still have the protective liner intact to be eligible for a refund.

How can I track the status of my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards, local debit cards, and Pix payments for faster processing of your order.

Are Hurley products sold online the same as those in physical stores?

Yes, our online store features the same high-performance surfwear and authentic lifestyle apparel found in our official Hurley retail locations across Brazil.

How do I know which size to order?

We provide a detailed Size Guide on every product page. We recommend measuring your favorite garment at home and comparing it to our chart for the perfect fit.